Cookie Policy

This Cookie Policy explains how Vinaex ("we", "our", "the platform") uses cookies and similar tracking technologies when you visit or use our AI-powered automated investment platform. It describes what cookies are, the categories of cookies we use, the purposes for which we use them, and how you can manage or disable them. This policy should be read alongside our Privacy Policy and Terms of Use, which together govern your use of the Vinaex platform.

By continuing to use the Vinaex platform after being presented with our cookie notice, you consent to the use of cookies as described in this policy. You may withdraw or modify your consent at any time using the methods described in Section 6 below.

1. What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website or use an online platform. They are widely used across the internet to make websites and applications function correctly, to remember user preferences, and to provide platform operators with analytical information about how their services are being used.

Cookies are not programs and cannot execute code or deliver viruses. They are passive data files that contain information such as a unique identifier, the name of the platform that set the cookie, and an expiry date. Cookies set by the platform you are visiting are known as "first-party cookies". Cookies set by third-party services integrated into the platform — such as analytics providers or payment processors — are known as "third-party cookies".

In addition to cookies, Vinaex may use other similar tracking technologies, including web beacons, pixel tags, local storage objects, and session storage. Where this policy refers to "cookies", it encompasses all such technologies unless otherwise specified.

2. Why We Use Cookies

Vinaex uses cookies for a range of purposes that are essential to delivering a secure, functional, and personalised experience on our platform. Specifically, we use cookies to:

Ensure that the platform operates correctly and that all features — including account access, the trading dashboard, deposit and withdrawal processing, and customer support — function as intended.

Authenticate your identity when you log in to your account and maintain your session securely throughout your visit, preventing unauthorised access.

Remember your preferences, settings, and display choices so that you do not need to re-enter them each time you visit.

Analyse how users navigate and interact with the platform, enabling us to identify areas for improvement and to optimise the user experience over time.

Detect and prevent fraudulent activity, bot traffic, and security threats by monitoring usage patterns and flagging anomalous behaviour in real time.

Measure the effectiveness of our marketing campaigns and to understand how users arrive at the Vinaex platform — for example, through organic search, paid advertising, or referral links.

Comply with legal and regulatory requirements that mandate the logging and monitoring of certain platform activities.

3. Categories of Cookies We Use

Vinaex uses cookies across four main categories. Each category serves a distinct purpose, and different rules apply regarding whether your consent is required before cookies in that category are placed on your device.

3.1 Strictly Necessary Cookies

Strictly necessary cookies are essential to the core operation of the Vinaex platform. Without these cookies, key features — including account login, session management, security authentication, and the trading dashboard — cannot function. These cookies do not collect any information that could be used for marketing purposes, and they cannot be disabled without severely impairing your ability to use the platform.

Because these cookies are technically required to deliver the service you have requested, they are placed on your device without requiring your prior consent. However, you remain free to block them through your browser settings — please note that doing so may prevent you from accessing parts of the platform.

Examples of strictly necessary cookies used by Vinaex include session tokens, CSRF protection tokens, authentication state cookies, and load balancing cookies that distribute platform traffic across our server infrastructure.

3.2 Functional Cookies

Functional cookies enable the Vinaex platform to remember choices you have made and to provide enhanced, personalised features. They may be set by us or by third-party providers whose services we have integrated into the platform.

Information collected by functional cookies may include your preferred language, display settings, notification preferences, and whether you have previously acknowledged our cookie notice or terms of service. These cookies improve the overall quality of your experience but are not strictly required for the platform to function.

Functional cookies require your consent before being placed on your device. You may disable them through our cookie preference centre or through your browser settings, though doing so may affect the personalisation and convenience features available to you.

3.3 Analytical and Performance Cookies

Analytical cookies help us understand how registered users and visitors interact with the Vinaex platform. They collect information about which pages are visited most frequently, how long users spend on different sections of the platform, where users click, and what error messages they encounter. This data is aggregated and anonymised — it does not identify individual users.

We use the insights gathered from analytical cookies to improve platform performance, identify technical issues, optimise navigation flows, and develop new features that better meet the needs of our users. Without these cookies, we would have significantly less information about how the platform is being used and would be less able to make targeted improvements.

Analytical cookies are placed only with your consent. You may opt out at any time through our cookie preference settings or through your browser. Opting out will not affect your ability to use the platform's core features.

Third-party analytics tools used by Vinaex operate under their own privacy and data processing agreements. All such providers are required to process data on our behalf strictly in accordance with applicable data protection law.

3.4 Marketing and Targeting Cookies

Marketing cookies are used to track your activity across websites and online platforms in order to deliver advertising and promotional content that is relevant to your interests. These cookies record information such as which pages you have visited, which links you have clicked, and how long you have spent on particular content.

Vinaex may use marketing cookies to measure the performance of our advertising campaigns, to understand which acquisition channels are most effective, and — where you have consented — to deliver personalised communications about our platform and services.

Marketing cookies are always placed subject to your explicit prior consent. You may withdraw consent at any time through our cookie preference centre, through your browser settings, or by clicking the unsubscribe link in any marketing email you receive from us. Withdrawing consent for marketing cookies will not affect the delivery of essential platform services.

4. Cookie Duration

Cookies used on the Vinaex platform vary in how long they remain on your device. Cookies are classified by duration into two types:

Session cookies: these cookies are temporary and exist only for the duration of your current browsing session. They are automatically deleted from your device when you close your browser or log out of your account. Session cookies are primarily used for authentication, security, and maintaining your active login state.

Persistent cookies: these cookies remain on your device for a defined period after your session ends, or until you manually delete them. The duration varies depending on the purpose of the cookie — functional cookies may persist for a few days or weeks to remember your preferences, while analytical and marketing cookies may persist for longer periods, typically between 30 days and 24 months.

You can view the specific expiry dates of cookies stored on your device through your browser's developer tools or privacy settings. We regularly review our cookie durations to ensure they are proportionate to the purposes for which they are used.

5. Third-Party Cookies

Some cookies on the Vinaex platform are set by third-party service providers whose tools and services we have integrated to support the platform's functionality and performance. These third-party providers may include:

Analytics providers: services that help us understand how users interact with the platform by collecting aggregated usage data. These providers operate under strict data processing agreements and are prohibited from using the data they collect on our behalf for their own commercial purposes.

Payment processors: services that facilitate deposit and withdrawal transactions. These providers may set cookies to verify transaction integrity, prevent fraud, and maintain session continuity during payment flows.

Identity verification services: providers that assist with KYC compliance may use cookies during the document verification process to ensure a secure and uninterrupted user experience.

Security and fraud prevention services: tools that monitor for bot activity, credential stuffing attempts, and other security threats may set cookies to distinguish legitimate user sessions from automated or malicious traffic.

Advertising platforms: where you have consented to marketing cookies, third-party advertising networks may set cookies to deliver relevant promotional content and to measure campaign performance.

Vinaex does not control third-party cookies and is not responsible for the content or data practices of third-party providers. We encourage you to review the privacy and cookie policies of any third-party service with which you interact. A list of the primary third-party cookie providers used on our platform is available upon request by contacting us at [email protected].

6. Managing Your Cookie Preferences

You have the right to accept, reject, or manage your cookie preferences at any time. Vinaex provides the following options for controlling how cookies are used on your device:

6.1 Cookie Preference Centre

When you first visit the Vinaex platform, you will be presented with a cookie notice that allows you to accept all cookies, reject non-essential cookies, or customise your preferences by category. You may revisit and update your preferences at any time by accessing the Cookie Settings link available in the platform's footer.

6.2 Browser Settings

Most modern web browsers allow you to control cookies through their built-in privacy and security settings. You can typically configure your browser to block all cookies, accept only first-party cookies, delete cookies when you close your browser, or receive a notification before a cookie is placed. The steps for managing cookies vary by browser. Guidance for the most widely used browsers is available at the following links:

• Google Chrome: Settings → Privacy and Security → Cookies and other site data
• Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
• Apple Safari: Preferences → Privacy → Manage Website Data
• Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data

Please be aware that blocking or deleting strictly necessary cookies may impair the functionality of the Vinaex platform, including your ability to log in, access your dashboard, or process transactions.

6.3 Opt-Out Tools for Third-Party Cookies

For third-party marketing and analytics cookies, you may also use industry opt-out tools such as the Network Advertising Initiative (NAI) opt-out page or the Digital Advertising Alliance (DAA) opt-out tool. These tools allow you to opt out of interest-based advertising delivered by participating networks without disabling all cookies.

7. Cookies and Mobile Devices

If you access the Vinaex platform through a mobile device, cookies may be stored and managed differently depending on your device's operating system and the browser or application you are using. Most mobile browsers offer cookie management options similar to those available on desktop browsers, accessible through the browser's settings menu.

In addition to browser cookies, mobile applications may use device identifiers, advertising IDs, and local storage technologies that function similarly to cookies. Where Vinaex operates a mobile application, any use of such technologies will be disclosed separately in the application's privacy notice.

8. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites and online services indicating that you prefer not to be tracked across sessions or platforms. At present, there is no universally agreed standard for how online services should respond to DNT signals, and Vinaex does not currently alter its data collection practices in response to DNT browser settings.

If a recognised industry standard for DNT compliance is established in the future, we will review our practices and update this policy accordingly. In the meantime, you can manage your tracking preferences using the cookie management options described in Section 6 above.

9. Data Collected Through Cookies

The data collected through cookies on the Vinaex platform may include, depending on the category of cookie:

Technical data: IP address, browser type and version, device type, screen resolution, operating system, and network information.

Usage data: pages visited, features used, links clicked, session duration, entry and exit pages, and error messages encountered.

Preference data: language selection, display settings, notification preferences, and previously acknowledged notices.

Authentication data: session tokens and login state information used to maintain secure account access.

Marketing data: ad impressions, click-through rates, campaign source attribution, and browsing behaviour across advertising networks (only where marketing cookies have been consented to).

All data collected through cookies is processed in accordance with our Privacy Policy. Analytical and marketing data is aggregated and anonymised wherever possible. We do not use cookie data to make automated decisions that produce legal or similarly significant effects on individual users without human review.

10. Legal Basis for Cookie Use

Vinaex processes cookie data on the following legal grounds under applicable data protection legislation:

Consent: for functional, analytical, and marketing cookies, we rely on your freely given, specific, informed, and unambiguous consent as the legal basis for processing. You may withdraw consent at any time without affecting the lawfulness of processing that took place before withdrawal.

Legitimate interests: for certain analytical and security cookies where consent is not required, we rely on our legitimate interest in understanding how the platform is used, detecting fraud, and improving our services — provided these interests do not override your fundamental rights and freedoms.

Legal obligation: certain logging and monitoring cookies are used to fulfil our obligations under applicable financial services regulations and cybersecurity requirements.

Contractual necessity: strictly necessary cookies are placed on the basis that they are technically required to deliver the service you have requested by registering and using the Vinaex platform.

11. Updates to This Cookie Policy

Vinaex reserves the right to update this Cookie Policy at any time to reflect changes in the cookies we use, changes in applicable law, or changes to our platform's functionality. When we make material changes, we will notify registered users by displaying a refreshed cookie notice on the platform and, where appropriate, by sending an email notification to your registered address.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this policy periodically to stay informed about how we use cookies and how you can manage your preferences. Continued use of the platform after an updated cookie policy has been published constitutes your acceptance of the changes.

12. Contact Us

If you have any questions about this Cookie Policy, wish to request a full list of third-party cookie providers used on our platform, or would like to exercise any rights in relation to your personal data collected through cookies, please contact us:

• Address: 28 Church St S, St. Marys, ON N4X 0B5, Canada
• Phone: +1 306-783-4227
• Email: [email protected]

We aim to respond to all cookie-related enquiries within 5 business days. Protecting your privacy and giving you meaningful control over your data is a core commitment of Vinaex.